FAQ’s
We have prepared a good amount of the most common FAQ’s that we have been asked throughout the many years that our graphic design company has been in operation, please read them below.
Q: How do I order my logo?
A. Compare our branding design packages. Select a package that suits your needs and budget and click the ‘Request a Quote’ button, then our design manager will get back to you within 3-5 business days or earlier.
Q: When do you start working on my project?
A. Once you have completed our design brief that we provide after you have accepted the quote and settled any other terms, we commence working on your project almost immediately.
Q: When can I see the first concepts?
A. Initial logo completion time frames range from 3 to 6 business days depending on the package.
Q: What are concepts?
A. In graphic design, a concept is a central idea or theme that serves as the foundation for a visual design. It is the initial starting point of a design process. The concept is a vital component of the design process as it helps the designer to clarify the purpose and direction of the project.
A design concept can be expressed through various visual elements such as typography, colour, imagery, and layout. It can be abstract or concrete and can be inspired by a variety of sources, such as nature, history, culture, or current events. The concept can also be influenced by the target audience and the message the design is intended to convey.
Once the concept is established, the designer can begin to develop and refine the design elements to create a cohesive and effective visual representation of the idea.
A strong concept can help ensure that the design is visually compelling, engaging, and communicates the intended message to the audience and a graphically designed concept can be the finalised design if it is perfectly suitable for it’s purpose.
Q: What are revisions?
A. In graphic design, a revision refers to the process of making changes to a design after it has been presented for feedback or review. Revisions are an essential part of the design process as they allow designers to refine and improve their work based on feedback from clients, stakeholders, or team members.
Typically, a designer will present a draft or initial version of a design to the client or stakeholders for feedback. Based on this feedback, the designer will then make revisions to the design, addressing any concerns or issues that were raised.
Revisions can include changes to the overall design concept, layout, colour scheme, typography, and imagery used in the design. They may also involve adjustments to the size, shape, or positioning of design elements to improve the overall visual impact and usability of the design.
Ultimately, the goal of the revision process is to refine the design and ensure that it meets the client’s needs and expectations while also fulfilling its intended purpose.
Q: What happens if I don’t like the initial concepts?
A: Satisfaction with a logo depends on personal taste, but our great design process will ensure that the logo meets your needs and goals. However, if you don’t like the initial concepts, you can provide feedback and we will work together with you to refine the design until it meets your expectations. Remember, communication is key in any design process, so make sure to share your thoughts and concerns with our design team to achieve a logo you’ll love.
We provide a 100% Satisfaction Guarantee and have a very high Satisfaction Rate!
Q: Can I ask for my logo to be designed like another logo?
A. We cannot copy other logos unless the logo belongs to you and you would like it enhanced or reproduced in high resolution Vector format.
Q: I don’t live in Melbourne, can I still order your services?
A. Yes our design services are available Australia-wide and Internationally.
Q: Can we meet in person?
A. Our professional logo design services are contact-free meaning that you do not need to come to our office or make appointments that can make the design process lengthy and stressing for you.
Because we have less overheads we can offer you better pricing compared to what other comparable design services would cost.
Receive the concepts and final files via email, conveniently provide all feedback via email and if you have any questions you can always call us.
Q: How many designers will work on my logo?
A. It depends on the amount of work we have and the amount of graphic designers available but to plan the designs a team of designers get together and provide input and their ideas based on the creative brief answers provided, then the graphics are created by one designer.
Q: Who owns the copyright to the logo or any work you create?
A. After the logo files have been released you will own the copyright to the finalised files.
Q: Are Vector files included?
A. Yes, we include the main source files that are in high resolution Vector format.
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